Unlock Stress-Free Complaint Management: CMGT Makes It All Possible
Handling customer complaints is full of challenges - how can you ensure that your employees properly capture this feedback and that the right teams review all incoming complaints? Do you have a standa...
The path from idea to launch is often fraught with complexities that can stifle progress and innovation. Sprawling spreadsheets and misplaced emails often mean that important details, and sometimes gr...
Effectively scheduling resources across a department, complying with deadlines, and understanding trends over time are all objectives that can have severe consequences if not executed properly. Appian...
Is Generative AI a Business Process Panacea, or a Pending Peril? The Real Deal About GenAI
Employees are already using Generative AI (GenAI) tools like ChatGPT to speed up their work, which offers great benefits but also introduces risk and inconsistency. The next logical step for organizat...